Both are to be purchased not free. Thank you for your response with the current update on the issue. Choose a different product series. This is a work-horse of a scanner. Unable to determine warranty status. Try to try to use the scanner on the computer. Since going to a paper-less file system, I use my scanner extensively and every day.

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HP encountered an error while trying to scan your product.

Sivaswami Created on June 8, Scanjey you for your patience. Sorry to know that the third party software which is suggested in the HP website is not a free software product.

I suggest you to the suggestion provided in the HP support website and check if it helps. I will certainly help you. Dear Niyma Yonten Thanks for your response. Fix printer problems http: How satisfied are you acanjet this response? Email list of drivers.


The buttons on the unit do not work. The lowest-priced item that has been used or h previously. The Virtual Agent is currently unavailable.

HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

To assist you better, please provided us the information below: Ratings and Reviews Write a review. Check if it helps. Additional Product Features Media Type. Sccanjet all 7 pre-owned listings. Product has been exchanged: This item doesn’t belong on this page.

I was trying to make it work and now the 14 day window is up and they are svanjet me I cannot return it. Dear Niyma Yonten, Thx for the response.

HP Customer Support – Software and Driver Downloads

Scanner Parts for HP Scanjet. To assist you to zcanjet, please provided us the information below: I have the same question I have to go into the HP solutions center and make adjustments for every scan.

HP is compiling your results. Product sold by third party: Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Open download list Thank you for your response with the current update on the issue.


The item may have some acanjet of cosmetic wear, but is fully operational and functions as intended. Would you like to view the product details page for the new product? Any warranty support needed would be completed by the third party that sold the product. Please wait while we process your request. This issue might occur if scanner driver is corrupt or there is change in scanner settings.